For which situation: keeping control of your technical vendors
You have work done by vendors, but you endure it more than you steer it: vague timelines, uneven quality, dependency that sets in. You want to take back the reins on technical delivery without bringing everything in-house.
What the delivery system covers
The core covers the complete journey of a request: its receipt and qualification, then its prioritisation, production cadence, quality control, reporting. Three components are activated depending on your situation: a light technical leadership layer, vendor management, or a crisis mode with defined rules. All of it stays framed by your budget and your compliance requirements.
How the steering works: intake, cadence, quality, reporting
Every request comes in through a single point, where it is qualified and prioritised. Production moves at a regular cadence. Quality is checked at each step. You receive a concise, actionable report, which presents for each ongoing request its progress and the contractor handling it, the blockages with their cause, and the summary of deliveries for the period.
What it is not: not open-ended managed services
This is not managed services that absorb everything without limit.
The scope is bounded and agreed.
We orchestrate an execution chain under your control, so that you take back the reins, without creating a new dependency.
Frequently asked questions
How can you keep control of your technical vendors?
By routing every request through the same system of prioritisation, cadence and reporting. You see everything, you arbitrate, you decide.
How does this system differ from managed services?
Managed services take on operations, often with no clear limit. Here, the scope is bounded and the steering stays on your side.
What is a steered delivery system?
An organisation that turns a flow of technical requests into regular, measurable output, from the initial triage through to reporting.